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Refunds and Cancellations

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At Art-World, we strive to provide you with an exceptional shopping experience. we're here to help you with cancellations and refunds.

Cancellations

If you wish to cancel your order, please contact us as soon as possible. We accept cancellation requests within 24 hours of placing the order. Once an order is processed or shipped, we are unable to accept cancellations.

To request a cancellation:

  1. Contact us at artworldpage@gmail.com

  2. Provide your order number and reason for cancellation.

If your order has already been shipped we are unable to help for cancellation.

Refunds and Return Policy

Returns are not accepted unless the product is damaged due to our error. Refunds are applicable only if the product is damaged during shipping. To claim a refund, you must provide an unboxing video. The video should clearly capture the unboxing process from the moment the package is delivered until the product is fully unpacked. Send the unboxing video along with your refund request to artworldpage@gmail.com. Refund requests without this video evidence will not be processed. Refunds will be issued to the original payment method. Shipping fees are non-refundable unless the return is due to our error.

Important Notes:

  • Refunds will be processed to your original payment method (credit card, bank transfer, or payment service).

  • Shipping costs for canceled or returned items are generally non-refundable.

  • The time it takes for your refund to appear in your account may vary depending on your bank or payment provider.

Contact Us

If you have any questions about our Refunds and Cancellations policy or need assistance with your order, feel free to contact our customer support team:

Thank you for shopping with Art-World. We value your business and are committed to providing you with quality service.

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